Saturday, January 25, 2014

Twitter's Achilles' Heel

At some point, Twitter and the rest of social media became less about wanting to share the news and more about wanting to be the news.

Take Justin Bieber, for example.

As reports of the once-angelic and deeply troubled Canadian pop star’s arrest began to make its way around the web, reactions streamed onto Twitter, ranging from jokes to tongue clucks.

But by far, the most common refrain was something like this: “Why is this news??”

The simplest answer is that it wasn’t — at least not the most important news happening on that particular day. But Twitter isn’t really about the most important thing anymore — it stopped being about relevancy a long time ago. Twitter seems to have reached a turning point, a phase in which its contributors have stopped trying to make the service as useful as possible for the crowd, and are instead trying to distinguish themselves from one another. It’s less about drifting down the stream, absorbing what you can while you float, and more about trying to make the flashiest raft to float on, gathering fans and accolades as you go.

How did this happen?

A theory: The psychology of crowd dynamics may work differently on Twitter than it does on other social networks and systems. As a longtime user of the service with a sizable audience, I think the number of followers you have is often irrelevant. What does matter, however, is how many people notice you, either through retweets, favorites or the holy grail, a retweet by someone extremely well known, like a celebrity. That validation that your contribution is important, interesting or worthy is enough social proof to encourage repetition. Many times, that results in one-upmanship, straining to be the loudest or the most retweeted and referred to as the person who captured the splashiest event of the day in the pithiest way. (...)

It feels as if we’re all trying to be a cheeky guest on a late-night show, a reality show contestant or a toddler with a tiara on Twitter — delivering the performance of a lifetime, via a hot, rapid-fire string of commentary, GIFs or responses that help us stand out from the crowd. We’re sold on the idea that if we’re good enough, it could be our ticket to success, landing us a fleeting spot in a round-up on BuzzFeed or The Huffington Post, or at best, a writing gig. But more often than not, it translates to standing on a collective soapbox, elbowing each other for room, in the hopes of being credited with delivering the cleverest one-liner or reaction. Much of that ensues in hilarity. Perhaps an equal amount ensues in exhaustion.

by Jenna Wortham, NY Times | Read more:
Image: Joe Raedle/Getty Images